Warranty periods and warranty services are intended as a guide only and variations may occur by manufacturers. The warranty period commences upon the date of purchase by the original purchaser with the original proof of purchase and continues for the following specified period of time after that date. Warranty covers manufacturing defects only. Please note that this does not include wear and tear, and consumables items such as chargers, batteries and bulbs. Warranty and repair times vary by manufacturer and may not be available immediately. 

 

Manufacturer Warranty: Mira Safety

The MIRA Safety brand is built on its reputation for producing durable, strong, supreme-quality products to a niche market of customers who insist on the highest quality of tactical, protective and safety gear. So, it is almost impossible that you will experience subpar quality. However, should this happen to you, we will make it our business to make it right as a matter of urgency.

 

Please note the following points concerning product warranty:

All MIRA Safety products come with a standard 1-year warranty, which can be extended on select products if you register your purchase within 30 days of receipt.

If any of our products ever malfunction or present technical issues, fill out and submit the claim form below; we will contact you if there is any outstanding information.

If a malfunctioning or faulty product was not purchased on this website, we require a dated proof of purchase in order to submit your claim.

Products must have been purchased from MIRA Safety or a MIRA Safety authorized retailer for the warranty program to apply.

Normal wear and tear, damage due to misuse, unauthorized aftermarket alteration to the product, or negligence will render the warranty void. 

The warranty on MIRA safety products applies to the original purchase of the mask. Warranties are non-transferable.

Manufacturer’s Warranty: Milburn Mountain Defense

Nylon - all nylon has a lifetime guarantee, if there is a defect or it is just not functioning the way you thought it would please feel free to contact us and return to have it replaced/fixed or exchanged. We want you to be happy with the product you purchased and be able to wear it proudly.

Hard Armour - all hard armour plates have a 5 Year warranty in which the date of manufacture is indicated on the label of each plate.